Shipping & Delivery Policy

Operator: This Shipping & Delivery Policy applies to purchases from Travabia, operated by Zoedawn Inc.

This policy explains our U.S. shipping rates, processing times, estimated delivery times, and tracking process.

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Order Processing

Orders are processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.

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Shipping Rates

Standard shipping is $9.90 for U.S. orders under $79.99.

Free standard shipping applies to U.S. orders of $79.99 or more.

The applicable shipping option and cost are shown at checkout before payment.

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Estimated Delivery

Standard delivery is estimated at 7–12 business days after the order ships. Delivery times are estimates and may be affected by carrier delays or peak periods.

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Shipping Area

We currently ship only within the United States. Checkout is not available for addresses outside the United States.

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Taxes

Taxes may be calculated at checkout based on your shipping location.

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Tracking

When your order ships, tracking information will be sent to the email address used at checkout. Tracking updates may take 24–48 hours to appear.

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Lost or Delayed Packages

If a package is marked as delivered but has not been received, please check with the carrier first. If the issue remains unresolved, email us and include your order number.

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Contact

Email: support@travabia.com
Response time: 24–48 hours
Support hours: Mon–Fri, 9:00 AM–6:00 PM